Customer Support Software

Customer Support Software for your business

Have used for supporting my customers to manage their complaints and issues. Find it really useful with the email to ticket conversion feature. It really works good!
Anil Udasi, Notebook Express

Reliable web-based customer support system. Improve support turn-around.

You need to back your product with responsive, proactive customer service. Deliver outstanding experiences with Budget Support Software.

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Customer Support Ticket Software

Budget Support Software allows you to manage your support services more efficiently, treating each and every incoming request as a unique, traceable ticket.

Collate support requests sent in via email, through the web or over the phone into a feature-rich help desk solution that both empowers your support agents and reassures your end-users of quick, efficient and quality support.

Help Desk just an email away, always

Key Benefits

It helps to increase employee performance and help businesses scale up quickly.
It helps to customize to your changing business needs.
Canned actions feature helps in responding to standard customer requests quickly.
It helps you view statistics and reports on the activities across the system based on various parameters.
Set up and modify access to key settings on staff responses to ticket responses.

Help Desk Software for your Business

Prioritize, categorize and assign tickets so you never lose track of them. Streamline all your customer conversations in one place. Collaborate with other teams to resolve issues faster

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See all Features

Do more with your email support.
Your own customer support portal.
Portal for your customers’ tickets.
See all features